Last Updated: 29 September 2026
Welcome to RehabExo Healthcare.
The information and services provided through rehabexohealthcare.com, the RehabExo Healthcare iOS and Android applications, and associated services are intended to support access to rehabilitation and allied healthcare services.
Please read this Medical Disclaimer carefully before using our website, mobile application, or services.
By accessing or using RehabExo Healthcare, you acknowledge and agree to the terms of this Medical Disclaimer.
1. NOT A SUBSTITUTE FOR MEDICAL CARE
RehabExo Healthcare is a technology-enabled healthcare and rehabilitation service platform.
Information available through RehabExo Healthcare is not intended to replace professional medical advice, diagnosis, treatment, or emergency medical care.
Information available through our website, mobile application, social media channels, educational content, videos, articles, exercises, or other materials should not be treated as a substitute for consultation with a qualified healthcare professional.
2. REHABILITATION SERVICES
RehabExo Healthcare may facilitate access to services including:
- Physiotherapy
- Occupational Therapy
- Speech Therapy
- Rehabilitation services
- Home-based therapy
- Post-operative rehabilitation
- Mobility and functional rehabilitation
- Other allied healthcare services
The availability of services depends on your location, therapist availability, clinical requirements, and other factors.
3. INDIVIDUAL RESULTS MAY VARY
Every patient is different.
Rehabilitation outcomes depend on many factors, including:
- Medical condition
- Severity of the condition
- Age
- Medical history
- Previous injuries or surgeries
- Physical condition
- Neurological condition
- Lifestyle
- Medication
- Consistency of therapy
- Participation in recommended exercises
- Adherence to the treatment plan
- Underlying health conditions
- Other individual factors
Therefore, RehabExo Healthcare does not guarantee a specific treatment result, recovery period, level of improvement, or outcome.
4. NO GUARANTEE OF CURE OR RECOVERY
RehabExo Healthcare does not guarantee:
- Complete recovery
- Permanent relief from pain
- Elimination of symptoms
- Restoration of full mobility
- Restoration of a specific physical function
- Recovery within a specific period
- Improvement by a specific percentage
- Prevention of future injury
- Prevention of recurrence
- Any particular medical or therapeutic outcome
Any statements regarding potential benefits or expected outcomes should be understood as general information and not as a guarantee.
5. HEALTHCARE PROFESSIONAL JUDGMENT
A therapist or healthcare professional providing services through RehabExo Healthcare may use professional judgment to determine the appropriate course of action.
The healthcare professional may:
- Conduct an assessment;
- Ask questions about your medical history;
- Modify exercises;
- Change the therapy plan;
- Recommend additional medical evaluation;
- Recommend consultation with another healthcare professional;
- Stop a therapy session where appropriate; or
- Recommend emergency medical care.
Patients should provide accurate and complete information to the healthcare professional and follow reasonable professional instructions.
6. PROVIDE COMPLETE MEDICAL INFORMATION
Before beginning therapy, you should inform the healthcare professional about relevant information, including:
- Existing medical conditions
- Previous injuries
- Surgeries
- Current symptoms
- Allergies
- Relevant medications
- Current treatments
- Previous therapy
- Medical restrictions
- Relevant diagnostic reports
- Any other information that may affect your therapy
Failure to disclose relevant information may affect the safety or suitability of therapy.
7. EXERCISES AND HOME PROGRAMS
Healthcare professionals may recommend exercises or activities to be performed at home.
You should perform exercises only as instructed by your healthcare professional.
Do not increase the intensity, frequency, duration, or difficulty of an exercise program without appropriate professional guidance.
If an exercise causes significant or unusual symptoms, stop the exercise and seek appropriate professional advice.
8. PAIN AND OTHER SYMPTOMS
Some rehabilitation activities may involve temporary discomfort or muscle fatigue.
However, severe, sudden, unusual, or worsening symptoms should not be ignored.
Seek appropriate medical attention if you experience symptoms such as:
- Severe or sudden pain
- Chest pain
- Difficulty breathing
- Fainting or loss of consciousness
- Sudden weakness
- Sudden numbness
- Sudden difficulty speaking
- Severe dizziness
- New loss of coordination
- Uncontrolled bleeding
- Significant swelling following an injury
- Other symptoms that may indicate a medical emergency
9. EMERGENCY MEDICAL CONDITIONS
RehabExo Healthcare is not an emergency medical service.
Do not use RehabExo Healthcare as a substitute for emergency medical treatment.
If you believe you or another person is experiencing a medical emergency, immediately contact the appropriate emergency service or go to the nearest emergency department.
Do not wait for:
- A therapist to arrive;
- A RehabExo Healthcare appointment;
- A response from customer support;
- A response through the application;
- A response through WhatsApp, email, or telephone.
10. HOME VISIT DISCLAIMER
Where RehabExo Healthcare provides home-based therapy, the therapy is performed at the patient’s requested location.
The patient or responsible person must provide a reasonably safe environment for the healthcare professional.
RehabExo Healthcare or the healthcare professional may discontinue or refuse a home visit if circumstances create a reasonable safety concern.
This may include:
- Unsafe premises
- Aggressive animals
- Threatening behaviour
- Physical or verbal abuse
- Harassment
- Illegal activities
- Hazardous conditions
- Inappropriate conduct
- Other circumstances that may reasonably endanger the healthcare professional
11. ONLINE INFORMATION
Information published on the RehabExo Healthcare website or application may include:
- Articles
- Blog posts
- Exercise information
- Rehabilitation information
- Videos
- Educational material
- General health information
- Frequently asked questions
- AI-assisted information
Such information is provided for general educational purposes.
It should not be interpreted as a personal medical diagnosis or treatment plan.
12. AI-GENERATED INFORMATION
RehabExo Healthcare may use artificial intelligence or automated technologies for certain features.
AI-generated information may contain errors, omissions, or information that is not appropriate for a particular individual.
AI-generated information must not be relied upon as:
- A medical diagnosis;
- A medical prescription;
- An emergency assessment;
- A replacement for a healthcare professional;
- A personalised clinical treatment decision.
Where clinical decisions are required, users should consult an appropriately qualified healthcare professional.
13. MEDICAL RECORDS AND REPORTS
Users may be asked to provide medical reports, prescriptions, diagnostic information, images, or other healthcare documents.
The healthcare professional may use such information to understand the patient’s condition and provide appropriate services.
Patients are responsible for ensuring that information they provide is accurate and complete.
14. NO DOCTOR-PATIENT RELATIONSHIP FROM GENERAL INFORMATION
Simply visiting the RehabExo Healthcare website, downloading the application, reading educational content, or using general information does not by itself establish a doctor-patient or therapist-patient relationship.
Any professional healthcare relationship will arise through the applicable healthcare service and interaction with the relevant healthcare professional, subject to applicable law.
15. THIRD-PARTY HEALTHCARE PROFESSIONALS
Where RehabExo Healthcare facilitates access to healthcare professionals or service providers, the professional remains responsible for providing care within their professional qualifications, scope of practice, and applicable legal requirements.
RehabExo Healthcare does not guarantee a particular clinical outcome.
Information relating to a healthcare professional’s qualifications, experience, availability, or services should be understood based on the information made available through the platform and may change from time to time.
16. SECOND OPINION
Information obtained through RehabExo Healthcare should not prevent you from obtaining a second medical opinion.
For significant, complex, or uncertain medical conditions, you may wish to consult an appropriately qualified healthcare professional or specialist.
17. MEDICAL CONDITIONS REQUIRING SPECIALIST CARE
Some medical conditions require specialist evaluation or hospital-based treatment.
A therapist may recommend that a patient consult a doctor, specialist, hospital, or other healthcare provider before or during rehabilitation.
Patients should follow such recommendations where appropriate.
18. MEDICATIONS
RehabExo Healthcare and its rehabilitation professionals do not intend to replace a qualified medical professional responsible for prescribing or managing medication.
Do not start, stop, increase, decrease, or otherwise change prescribed medication based solely on information available through RehabExo Healthcare.
Medication-related decisions should be discussed with the appropriate prescribing healthcare professional.
19. PREGNANCY AND SPECIAL CONDITIONS
Patients who are pregnant, recently underwent surgery, have significant cardiovascular or neurological conditions, have serious chronic illnesses, or have other special medical circumstances should inform the healthcare professional before beginning therapy.
Additional assessment or medical clearance may be recommended depending on the individual’s circumstances.
20. CHILDREN AND MINORS
When rehabilitation services are provided to a child or minor, a parent, guardian, or authorised representative should provide relevant medical information and consent where required.
Parents or guardians should communicate any relevant medical conditions, allergies, restrictions, medications, previous injuries, or other relevant information.
21. PERSONAL RESPONSIBILITY
By using RehabExo Healthcare services, you acknowledge that you are responsible for providing accurate information and communicating relevant changes in your health or condition.
You should inform the healthcare professional if:
- Your symptoms change;
- Your condition worsens;
- You develop new symptoms;
- You undergo surgery;
- Your medication changes;
- A doctor gives you new restrictions; or
- Any other relevant medical circumstance changes.
22. LIMITATION OF MEDICAL DISCLAIMER
This Medical Disclaimer is intended to provide general information regarding the nature and limitations of RehabExo Healthcare’s platform and services.
Nothing in this Disclaimer is intended to exclude or restrict any liability or legal rights that cannot legally be excluded or restricted under applicable law.
Nothing in this Disclaimer removes statutory consumer rights or applicable professional obligations.
23. RELATIONSHIP WITH TERMS & CONDITIONS
This Medical Disclaimer should be read together with:
- RehabExo Healthcare Terms & Conditions
- RehabExo Healthcare Privacy Policy
- Cancellation & Refund Policy
- Patient Consent and Service Agreement
- Other policies published by RehabExo Healthcare
If there is a conflict between this Medical Disclaimer and mandatory applicable law, the applicable law will prevail.
24. CHANGES TO THIS DISCLAIMER
RehabExo Healthcare may update this Medical Disclaimer from time to time.
The updated version will be published on the website and/or application with an updated “Last Updated” date.
25. CONTACT INFORMATION
If you have questions regarding this Medical Disclaimer, please contact:
RehabExo Healthcare
Website: rehabexohealthcare.com
Email: info@rehabexohealthcare.com
Mobile: +91 96542 94929
Location: Rohini, New Delhi – 110086, India
IMPORTANT NOTICE
REHABEXO HEALTHCARE IS NOT AN EMERGENCY MEDICAL SERVICE.
Information provided through RehabExo Healthcare is not a substitute for professional medical advice, diagnosis, treatment, or emergency medical care.
Therapy outcomes vary from person to person and no specific recovery or treatment outcome is guaranteed.
If you are experiencing a medical emergency, seek immediate emergency medical care.
© 2026 RehabExo Healthcare. All Rights Reserved.
